Shipping & Returns

We're thrilled to be shipping to 50 countries!

Argentina, Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Egypt, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Saudi Arabia, Sweden, Switzerland, UAE, United Kingdom, United States

All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday. As you would expect, sometimes things happen during transit that we can't control. We will do our best to work with the carrier to make it right for you.

  • LIGHT BLUE: If your package is under 1lb, your order will ship USPS First Class Mail and arrive in 1-2 business days. There's no guaranteed weekend delivery, but sometimes USPS will delivery this method on Saturdays.
  • YELLOW: If your package is over 1lb, your order will ship USPS Priority Mail and arrive in 1-3 business days. This method has guaranteed Saturday delivery.
  • NAVY: All orders to PO Boxes, Alaska, Hawaii, US Territories and APO/FPO addresses ship USPS Priority Mail. Timing varies but it typically takes 3-7 business days. This method has guaranteed Saturday delivery.
  • PINK: All orders to this area ship via DHL and arrive in 2-3 postal days days, with possible Saturday delivery.

Our shipping fees:

  • Free shipping on orders over $134. Flat-rate shipping of $4.95 for orders under $134
  • Free shipping on all three-month subscriptions

US Shipping & Returns

How long does shipping take?

It depends on where you live! For the continental US, we aim for all continuous US shipments to arrive within 1-4 business days. All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday. Please reference the map above to find your shipping transit time.

Note: We are not responsible for carrier delays due to weather or other operational disruption

Can I change my shipping address

Orders cannot be rerouted to a different address once the order has been placed. It is the responsibility of the customer to ensure that the correct shipping address has been entered at the time of ordering. Our fulfillment team begins working on your order as soon as it is received in order to get your order to you as quickly as possible.

If you input the incorrect shipping address or fail to update your shipping address for a subscription order, we will not reship for free. We will offer a 25% discount for a replacement order to a correct address.

Where is my order?

Please check your email to locate your order's tracking number. If you are unable to find this info, please email cs@fullwellfertility.com and our team will assist you.

What if my order is damaged?

If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at cs@fullwellfertility.com and we will be happy to work with you to remedy the situation.

How do I return for a refund?

Please refer to our refund policy. If you are eligible for a return, we will send you a pre-paid return label.

International Shipping

All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday. As you would expect, sometimes things happen during transit that we can't control. We will do our best to work with the carrier to make it right for you.

  • All shipments are sent DDP
  • Shipments to Canada, Australia and New Zealand are limited to a 90-day supply of a single product
  • Returns are limited to Canada only

International Shipping & Returns

How long does shipping take?

It depends on where you live! Please reference the chart above. All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday.

Note: We are not responsible for carrier delays due to weather or other operational disruption

Where can you ship to?

We ship to over 100 countries, including Canada, the UK, the EU, Australia. Please check the country/currency drop down in the header of the site to determine if we can ship to you.

Can I change my shipping address

Orders cannot be rerouted to a different address once the order has been placed. It is the responsibility of the customer to ensure that the correct shipping address has been entered at the time of ordering. Our fulfillment team begins working on your order as soon as it is received in order to get your order to you as quickly as possible.

If you input the incorrect shipping address or fail to update your shipping address for a subscription order, we will not reship for free. We will offer a 25% discount for a replacement order to a correct address.

Where is my order?

Please check your email to locate your order's tracking number. If you are unable to find this info, please email cs@fullwellfertility.com and our team will assist you.

What if my order is damaged?

If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at cs@fullwellfertility.com and we will be happy to work with you to remedy the situation.

How do I return for a refund?

We only accept returns from Canada. Please refer to our refund policy. If you are eligible for a return, we will send you a pre-paid return label.