As of Jan 24, 2023 we're working with a new shipping and fulfillment partner out of Columbus, Ohio. Please reference our new shipping methods and transit times. All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday. As you would expect, sometimes thing happen during transit that we can't control. We wil do our best to work with the carrier to make it right for you.

  • LIGHT BLUE: If your package is under 1lb, your order will ship USPS First Class Mail and arrive in 1-2 days. There's no guaranteed weekend delivery, but sometimes USPS will delivery this method on Saturdays.
  • YELLOW: If your package is over 1lb, your order whill ship USPS Priority Mail and arrive in 1-3 days. This method has guaranteed Saturday delivery.
  • NAVY: All orders to PO Boxes, Alaska, Hawaii, US Territories and APO/FPO addresses ship USPS Priority Mail. Timing varies but it typically 3-7 days. This method has guaranteed Saturday delivery.
  • PINK: All orders to this area ship via UPS 2nd Day Air and arrive in 2 days. This method has guaranteed Saturday and Sunday delivery.

Our shipping fees:

  • Free shipping on orders over $134. Flat-rate shipping of $4.95 for orders under $134
  • Free shipping on all three-month subscriptions

Shipping & Returns

HOW LONG DOES SHIPPING TAKE?

It depends on where you live! For the continental US, we aim for all shipments to arrive within 1-3 business days. All orders placed Monday through Friday before 1:00pm EST will ship same day. Orders placed after the same-day shipping cutoff on Friday through Sunday will ship on Monday. Please reference the map above to find your shipping transit time.

Note: We are not responsible for carrier delays due.

CAN I CHANGE MY SHIPPING ADDRESS

Orders cannot be rerouted to a different address once the order has been placed. It is the responsibility of the customer to ensure that the correct shipping address has been entered at the time of ordering. Our fulfillment team begins working on your order as soon as it is received in order to get your order to you as quickly as possible. If you input the incorrect shipping address or fail to update your shipping address for a subscription order, we will not reship for free. We will offer a 25% discount for a replacement order to a correct address.

DO YOU SHIP INTERNATIONALLY?

Not yet. We're about to launch Canadian shipping and will consider other countries in the future.

WHERE IS MY ORDER?

Please check your email to locate your order's tracking number. If you are unable to find this info, please email cs@fullwellfertility.com and our team will assist you.

WHAT IF MY ORDER IS DAMAGED?

If your order has defects or you suspect it was damaged during manufacturing, please reach out to us at cs@fullwellfertility.com and we will be happy to work with you to remedy the situation.

HOW DO I RETURN FOR A REFUND?

Please refer to our refund policy. If you are eligible for a return, we will send you a pre-paid return label.